Introduction

This user test is for an app based on a team management app that values mental health. I wanted to create more touch points for employers to see the status of their employees without micro managing them.

Summary:

• a team management app that helps bridge the gaps in communication for employers and employees.

Goals:

• Have the user feel like they are valued within the company.
• Mental health focused. Let the user feel like they can approach their employer.
• Let the employer have touch points to see status of employees.

Test Script

Hi, my name is Mark and I am a designer working on bridging the gaps between employee and employer communication to prevent overworked and burned out employees. Thank you so much for taking part in this user test, we are very excited to have you.

We want to start off by communicating this part clearly, we are testing the app and not you. It’s okay to make mistakes. As I walk with you through the app I am going to ask that you try and think out loud. Let me know what you’re looking at, what you are trying to do or what you would like to do. Doing that will really help us with our refining process. We encourage you to walk us through your thought process.

Also, don’t feel bad about hurting our feels. We want to improve it, so we need to hear the honest reactions and opinions.

Now, i just sent you a link. Before you start doing anything, can you tell me a few things you see and give me a few thoughts on those items.

Awesome! so let me set a the scene for you.

• imagine you are an aspiring creative that just landed a great job at a design agency. You love your job but, you start to get overwhelmed with all the projects and you are having a hard time keeping up. You are working on projects for Field Notes and Bose Headphones.
• The agency you work with now really cares about mental health but, you have a tough time reaching out for help because the last job you had made you feel replaceable.

Goal:

• view your team for field notes, view your personal growth, and set an appointment with your project manager

Breakdown

Task 1: How does it make you feel when you see a slider asking you about how you feel before entering to see your dashboard?

Task 2: How would you look to see who is on your team for Field Projects?

Task 3: What does the progress bars tell you about the Field Notes Project?

Task 4: How does it make you feel when you see your manager is reaching out?

Evaluation Tasks